Purpose – The purpose of this paper is to study the impact of information technology (IT) capabilities on an organization's performance. It investigates the effect of adoption of IT on the market share of the small and medium enterprise. Design/methodology/approach – The system dynamics...

Purpose – The purpose of this paper is to model the key variables of logistics outsourcing relationship between shippers and logistics service providers (LSPs) and to study their influence on productivity and competitiveness of the shipper company. Design/methodology/approach – In this...

Purpose – This paper aims to propose a methodology based on Petri nets to evaluate the reliability characteristics of the pulping system of a paper industry in a realistic working environment. The effects of occurrence of failure/course of actions and availability of repair facilities on...

Purpose – This paper seeks to propose a methodology based on Petri nets to evaluate the reliability parameters of a screening system in paper industry. The effects of failures and courses of action on the system performance have also been investigated. Design/methodology/approach –...

Purpose – The purpose of this paper is to model the choice parameters for selection of third party logistics service providers in global lead logistics provider (LLP) environments. Design/methodology/approach – Analytical hierarchy process (AHP) modeling has been carried out after...

Purpose – The purpose of this paper is to develop an integrated model, in order to identify and classify, key criteria, and to study their role in the selection process of third party logistics (3PLs) services providers for shippers' logistics need. Design/methodology/approach – In this...

The real challenge for managers is to develop and implement a suitable supply chain performance framework that not only helps in making right decisions but also facilitates the benchmarking of their internal supply chain. The main purpose of this study was to develop a framework based on the...