finding, this study aims at providing empirical evidence on the differences in total quality management (TQM) implementation … for reliability and validity and applied to create a self‐assessment measure of TQM practices. The results showed that … there was no significant difference between SMEs with and without ISO 9000 certification with respect to TQM implementation …

stimulate the advance of industry towards TQM. Many studies have been published that seem to confirm this, but a close review of … TQM. Mail surveys were carried out on 3,864 certified organizations; 749 (19.4 per cent) responded. The answers of …

businesses in the world: namely, the International Quality Management Standard ISO 9000 and total quality management (TQM). Much …. Attempts to find out what is so special about ISO 9000 and TQM and why it is ecessary for industries and businesses to acquire … them. There are four main parts. First, the current thinking on and development of ISO 9000 and TQM are summarized. Then …

which to understand the concepts, evolution and implementation of TQM. A case study of TQM implementation is presented and …

total quality management (TQM). It must be realized that TQM is not a short‐term fix. It demands thorough preparation … worldwide will need to take a long‐term strategic view of TQM. Looks at a manufacturing company in the North of England which is … laying down the foundations for implementing TQM.  …

This paper is the first of two which seek to further the debate about the role and value of ISO 9000 as a route to TQM … 9000 to TQM. Moreover, what literature does exist is divided on the issues, for example on whether or not it is beneficial … to obtain ISO 9000 before embarking on TQM, or vice versa. Examines the importance of two aspects of senior executives …

management system, and now continues its TQM programme called “Quest for excellence”. Kowloon‐Canton Railway Corporation is the …

registration to TQM. All 12 factors relate to the roles and responsibilities of senior executives. Applies some of these factors to … define many of the conditions necessary for the continuance of TQM and are subsequently used to identify those companies … which were likely to encounter problems sustaining their TQM initiatives. Presents further empirical data from the second …