Purpose – The study seeks to explore the factors which influence the consumer attitude and behaviour towards green practices in the lodging industry in India and also to explore the consumers' intentions to pay for these practices. Design/methodology/approach – A quantitative and qualitative...

Purpose – The purpose of this paper is to discuss the workforce issues as they relate to the hospitality industry which if managed well, could lead to higher growth for the firm and consequently the industry. Design/methodology/approach – The perspectives have been drawn from the hospitality...

Purpose – The paper aims to present answers to the strategic question: what contribution will hospitality and tourism make in securing sustainable economic growth in India? It attempts to integrate the conclusions of the six articles contributed by industry experts to the Worldwide Hospitality...

Purpose – The purpose of this paper is to provide a background on developments in hospitality and tourism in India and its contribution to economic growth. Design/methodology/approach – The paper discusses the importance of customer experience and provides insights on destination management...

Purpose – The purpose of this paper is to review the question: how can the consumer experience be enhanced for spiritual and cultural tourism in India? Design/methodology/approach – The paper consolidates the main findings and conclusions arising from the various studies featured in this...

Purpose – The paper aims to provide an overview of the facts and trends relating to the Indian hospitality industry. It also seeks to identify the key strategic and financial issues that hoteliers are currently facing and to introduce the theme issue. Design/methodology/approach – The paper...

Purpose – This paper aims to summarise and review the key strategic and financial challenges faced by the hospitality industry in India. Design/methodology/approach – The paper draws from the findings of the theme issue contributors. All the papers in the theme issue have drawn inputs from...