Stötzer, Sandra; Kaltenbrunner, Katharina Anna; Grüb, … - In: Schmalenbach journal of business research : SBUR 74 (2022) 4, pp. 497-535
service delivery under pandemic conditions to serve the often vital needs of clients requires (organizational) resilience … contributes to (nonprofit) resilience research and extreme context research literature as it illustrates how NPOs coped with this … disruptive extreme context. Our findings show which resilience mechanisms (i.e. all kinds of resilient behavior, resources and …