Purpose: Businesses are under pressure to ensure social responsibility in their globalised supply chains. However, conventional factory audits are not providing adequate data about production workers’ well-being. Industry attempts to measure working conditions have shown bias and...

Background: Sustainable supply chain management (SSCM) considers social, environmental, and economic dimensions of sustainability. In the context of the pandemic, organizations must face consequences striking the wider dimensions of sustainability. Thus, after the COVID-19 pandemic, how will the...