Miao, Yuanbing; Cai, Xiaoqing; Lan, Yanfei; Zhao, Ruiqing; … - In: Journal of management science and engineering 10 (2025) 1, pp. 18-36
Recently, public and private providers within two-tier healthcare markets have engaged in a fierce competition for patients, which is significantly influenced by patients' multifaceted sensitivities to delays and payments, particularly when patients' potential balking is considered. However,...