Buck, Christoph; Floegel, Nils-Ole; Stöter, Maximilian B. - In: Journal of innovation & knowledge : JIK 10 (2025) 2, pp. 1-10
In recent years, the management research has increasingly discussed service transition. However, studies have not used sufficiently granular empirical data for valid quantitative evaluation of service-intensive strategies by, for example, examining the possible effects of resource slack on firm...