A blockchain-based evaluation approach for customer delivery satisfaction in sustainable urban logistics
Year of publication: |
2021
|
---|---|
Authors: | Tian, Zonggui ; Zhong, Runyang ; Barenji, Ali Vatankhah ; Wang, Y. T. ; Li, Zhi ; Rong, Yiming |
Published in: |
International journal of production research. - London [u.a.] : Taylor & Francis, ISSN 1366-588X, ZDB-ID 1485085-0. - Vol. 59.2021, 7, p. 2229-2249
|
Subject: | blockchain | customer satisfaction | machine learning | sustainability | Urban logistics | Nachhaltigkeit | Sustainability | Kundenzufriedenheit | Customer satisfaction | Logistikdienstleister | Logistics provider | Logistik | Logistics | Lieferkette | Supply chain | Stadtverkehr | Urban transport |
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