A business process management capabilities perspective on organisation performance
Year of publication: |
2014
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Authors: | Wong, Wai Peng ; Tseng, Ming-lang ; Tan, Kim Hua |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 25.2014, 6, p. 602-617
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Subject: | BPM capabiliteis | oragnisation performance | BPM governance | organisation culture | Prozessmanagement | Business process management | Unternehmenskultur | Corporate culture | Unternehmenserfolg | Firm performance | Performance-Messung | Performance measurement | Organisatorischer Wandel | Organizational change |
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