A case study of applying importance : performance analysis in orthopedic department to evaluate service quality
Hsin-Hung Wu; Shu-Min Hsieh
Year of publication: |
2012
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Authors: | Wu, Hsin-Hung ; Hsieh, Shu-Min |
Published in: |
International journal of management and decision making : IJMDM. - Geneva : Inderscience Enterprises Ltd., ISSN 1462-4621, ZDB-ID 20830129. - Vol. 12.2012, 1, p. 50-68
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