A comparative analysis between certified and non-certified companies through the quality management system
Year of publication: |
2013
|
---|---|
Authors: | Quirós, Joaquín Texeira ; Justino, Maria do Rosário Fernandes |
Published in: |
International journal of quality & reliability management. - Bingley : Emerald Group Publishing Limited, ISSN 0265-671X, ZDB-ID 51787-2. - Vol. 30.2013, 9, p. 958-969
|
Subject: | Quality | Decision trees | ISO 9000 | Performance | Qualitätsmanagement | Quality management | Standardisierung | Standardization | Dienstleistungsqualität | Service quality | Vergleich | Comparison |
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