A Comparative Study of the Performance Measurement in Global Telecom Operators
| Year of publication: |
2007
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|---|---|
| Authors: | Hung, Shiu-Wan ; Lu, Wen-Min |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 18.2007, 9-10, p. 1117-1132
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