A comparison of tangible service quality delivery by different grocery store formats in South Africa
Thérèse du Plooy and Johan W. de Jager
| Year of publication: |
2014
|
|---|---|
| Authors: | Du Plooy, Thérèse ; Jager, Johan W. de |
| Published in: |
International journal of business policy and economics. - New Delhi : Serials Publ., ISSN 0973-5801, ZDB-ID 2548332-8. - Vol. 7.2014, 1, p. 61-73
|
| Subject: | Retail | Informal sector | Service quality | physical dimension of their service delivery | Dienstleistungsqualität | Einzelhandel | Retail trade | Informelle Wirtschaft | Informal economy | Südafrika | South Africa |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010391787