A critical review of implementing lean and simulation to improve resource utilization and patient experience in outpatient clinics
Year of publication: |
2023
|
---|---|
Authors: | Al-Kaf, Abdulqader ; Jayaraman, Raja ; Demirli, Kudret ; Simsekler, Mecit Can Emre ; Ghalib, Hussam ; Quraini, Dima ; Tuzcu, Murat |
Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 35.2023, 3, p. 734-758
|
Subject: | Appointment scheduling | Lean | Outpatient clinics | Patient flow | Simulation | Utilization | Krankenhaus | Hospital | Patienten | Patients | Lean Production | Lean production | Scheduling-Verfahren | Scheduling problem | Gesundheitsversorgung | Health care | Lean Management | Lean management | Prozessmanagement | Business process management |
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