A cross-cultural study on perceived quality in upscale hotels in Italy and Croatia
Year of publication: |
2018
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Authors: | Šerić, Maja |
Published in: |
Journal of hospitality and tourism insights. - Bingley : Emerald, ISSN 2514-9806, ZDB-ID 2935216-2. - Vol. 1.2018, 4, p. 340-366
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Subject: | Italy | Croatia | Perceived quality | Upscale hotels | Cross-cultural research | Italien | Kroatien | Hotellerie | Hotel industry | Produktqualität | Product quality | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Interkulturelles Management | Cross-cultural management | Vergleich | Comparison |
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