A diary and experience sampling method of performance pressure and service performance in service industry
Year of publication: |
2022
|
---|---|
Authors: | Ren, Yingwei ; Zhang, Biqian ; Zhao, Lei ; Bu, Yinwei |
Published in: |
Nankai business review international. - Bingley : Emerald, ISSN 2040-8757, ZDB-ID 2549226-3. - Vol. 13.2022, 4, p. 517-544
|
Subject: | Calling | Diary and experience sampling method | Emotional labor | Performance pressure | Scale development | Service performance |
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