A dynamic perspective of meeting planners' satisfaction : toward conceptualization of critical relevancy
Year of publication: |
2009
|
---|---|
Authors: | Oh, Haemoon ; Kim, Hyeon-cheol ; Hong, Kyung-wan |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 30.2009, 4, p. 471-482
|
Subject: | Veranstaltungswirtschaft | Event sector | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Strukturgleichungsmodell | Structural equation model | Welt | World |
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