A five-step method to tune your ITSM processes
Year of publication: |
2010
|
---|---|
Authors: | Galup, Stuart D. ; Dattero, Ronald |
Published in: |
Information systems management. - Philadelphia, Pa. : Taylor & Francis Group, ISSN 1058-0530, ZDB-ID 1076391-0. - Vol. 27.2010, 2, p. 156-167
|
Subject: | Betriebliches Informationssystem | Business intelligence system | Prozessmanagement | Business process management |
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