A framework for the use of business activity monitoring in process improvement
Year of publication: |
2011
|
---|---|
Authors: | Molloy, Owen ; Sheridan, Claire |
Published in: |
E-strategies for resource management systems : planning and implementation. - Hershey, Pa. [u.a.] : Business Science Reference, ISBN 978-1-61692-016-6. - 2011, p. 21-46
|
Subject: | Prozessmanagement | Business process management | Performance-Messung | Performance measurement | Qualitätsmanagement | Quality management | Lean Management | Lean management | Digitale Dienste | Web-based service | Semantisches Web | Semantic web |
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