A gap model of purchasing's internal service quality : concept, case study and internal survey
Rudolf O. Large; Tatjana König
| Year of publication: |
2009
|
|---|---|
| Authors: | Large, Rudolf ; König, Tatjana |
| Published in: |
Journal of purchasing and supply management. - Amsterdam : Elsevier Science, ISSN 1478-4092, ZDB-ID 2111016-5. - Vol. 15.2009, 1, p. 24-32
|
| Subject: | Beschaffung | Procurement | Interne Dienstleistung | Internal services | Unternehmensdienstleistung | Business services | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement | Konsumgüterindustrie | Consumer goods industry | Deutschland | Germany |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003824898