A handbook for managing mentoring programs : starting, supporting and sustaining effective mentoring

About author -- Preface -- Acknowledgements -- Prologue -- Understanding mentoring -- Defining mentoring -- Promoting high-quality mentoring -- Developing mentoring programs that work -- (re)designing a mentoring program -- Recruiting, matching, and briefing -- Enriching & strengthening the processes -- Supporting the beginning, middle, and end -- Promoting learning conversations -- Welcoming diversity -- Assessing program success -- Measuring mentoring -- Improving mentoring -- Epilogue -- References -- Index