A holistic decision-making approach to assessing service quality in higher education institutions
Aleyna Sahin, Gul Imamoglu, Mirac Murat, Ertugrul Ayyildiz
| Year of publication: |
2024
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|---|---|
| Authors: | Sahin, Aleyna ; Imamoglu, Gul ; Murat, Mirac ; Ayyildiz, Ertugrul |
| Published in: |
Socio-economic planning sciences : the international journal of public sector decision-making. - Amsterdam [u.a.] : Elsevier Science, ISSN 0038-0121, ZDB-ID 1491145-0. - Vol. 92.2024, p. 1-18
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| Subject: | CODAS | Higher education | Neutrosophic numbers | PESTE | Service quality evaluation | SERVQUAL | SWARA | Hochschule | Higher education institution | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Studierende | Students |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.seps.2024.101812 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014529057