A hybrid approach for multi-criteria evaluation of airport service quality
Wen-Hsien Tsai; Hsiao-Chiao Kuo
| Year of publication: |
2011
|
|---|---|
| Authors: | Tsai, Wen-hsien ; Kuo, Hsiao-chiao |
| Published in: |
International journal of services and standards. - Olney : Inderscience, ISSN 1740-8849, ZDB-ID 2178797-9. - Vol. 7.2011, 1, p. 78-94
|
| Subject: | Flughafenmanagement | Airport management | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Standardisierung | Standardization | E-Learning | E-learning | Taiwan |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009245078