A Kano-CKM model for customer knowledge discovery
Year of publication: |
2006
|
---|---|
Authors: | Chen, Yung-Hsin ; Su, Chao-Ton |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 17.2006, 5, p. 589-608
|
Saved in:
Saved in favorites
Similar items by person
-
Managing product and customer knowledge in innovative new product development
Su, Chao-Ton, (2007)
-
Linking innovative product development with customer knowledge: a data-mining approach
Su, Chao-Ton, (2006)
-
Managing product and customer knowledge in innovative new product development
Su, Choa-Ton, (2007)
- More ...