A longitudinal investigation of customer cooperation in services : The role of appraisal of cooperation behaviors
Year of publication: |
2018
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Authors: | Zhang, Junzhou ; Tang, Chuanyi ; Guo, Lin ; Xu, Hangjun |
Published in: |
Psychology & Marketing. - Wiley, ISSN 0742-6046, ZDB-ID 2002068-5. - Vol. 35.2018, 12 (27.09.), p. 957-967
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Publisher: |
Wiley |
Saved in:
Online Resource
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