A multidimensional indicator system for quantifying business process interface problems
Year of publication: |
2020
|
---|---|
Authors: | Lederer, Matthias ; Heider, Laura ; Maier, Jannis |
Published in: |
International journal of management practice : IJMP. - Olney, Bucks : Inderscience Enterprises, ISSN 1741-8143, ZDB-ID 2170808-3. - Vol. 13.2020, 3, p. 295-320
|
Subject: | process management | organisational interface | process orientation | key performance indicator | KPI | Prozessmanagement | Business process management | Performance-Messung | Performance measurement | Betriebliche Kennzahl | Financial ratio | Organisatorischer Wandel | Organizational change |
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