A multilevel approach to examine employees’ loyal use of ERP systems in organizations
Year of publication: |
2015
|
---|---|
Authors: | Yen, HsiuJu Rebecca ; Hu, Paul Jen-Hwa ; Hsu, Sheila Hsuan-Yu ; Li, Eldon Yu-zen |
Published in: |
Journal of management information systems : JMIS. - Philadelphia, PA : Taylor & Francis Group, LLC, ISSN 0742-1222, ZDB-ID 883127-0. - Vol. 32.2015, 4, p. 144-178
|
Subject: | information quality | loyal use | multilevel analysis | perceived benefits | perceived workload | service-oriented organizational citizenship behaviors | system quality | ERP-System | ERP system | Arbeitsverhalten | Work behaviour | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management |
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