A new approach on the quality evaluation of tourist services
Year of publication: |
2018
|
---|---|
Authors: | Butnaru, Gina Ionela ; Miller, Amanda ; Nita, Valentin ; Stefanica, Mirela |
Published in: |
Economic research. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1331-677X, ZDB-ID 2171828-3. - Vol. 31.2018, 1,2, p. 1418-1436
|
Subject: | Quality | quality evaluation | tourist services | global quality evaluation indicator (G.Q.E.I.) | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management | Bewertung | Evaluation | Produktqualität | Product quality | Kundenzufriedenheit | Customer satisfaction | Tourismus | Tourism |
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