A performance realization framework for implementing ISO 9000
| Year of publication: |
2011
|
|---|---|
| Authors: | Kim, Dong-Young ; Kumar, Vinod ; Kumar, Uma |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 28.2011, 4 (19.4.), p. 383-405
|