A processual analysis of customer service training
Year of publication: |
1997
|
---|---|
Authors: | Lin, Binshan ; Darling, John |
Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 11.1997, 2-3, p. 193-205
|
Saved in:
Saved in favorites
Similar items by person
-
An analysis of the formulation of strategic alliances: A focus on the pharmaceutical industry
Lin, Binshan, (1999)
-
An analysis of the formulation of strategic alliances: a focus on the pharmaceutical industry
Lin, Binshan, (1999)
-
A processual analysis of customer service training
Lin, Binshan, (1997)
- More ...