A PROSPECTIVE APPROACH ON PRODUCT RESPONSIBILITY

The present study analyses a current and important problem because we are currently experiencing an unseen growth of the volume of production in parallel with its diversification. The introduction in production of the new products is preceded by the preliminary execution of some manually executed prototypes, which is followed by their production on a large industrial scale. Under these circumstances there is the possibility for small errors to appear which can influence the behaviour of the products on consumers. Therefore, the focus of the audit is to follow closely the opinions of the consumers and the faults of some products which were found by consumers in order to remove these products from production. Due to the fact that this present study analyses in detail the prevention program of the product responsibility, I have also presented some essential common elements for such a program. In order to have an efficient program for the prevention of product responsibility, the following operations are required: organisation, education, new review of product, initial review of products and the seasonal control of production, warranties control, warnings of the contracts, complaints and claims, saving the registrations, revocation plan, subrogation, risk criteria, standards, control of the service, repairs, etc. All these elements are presented according to their individual characteristics and they should allow for a prevention program for product responsibility in other countries. That is why these elements have an important role in the economy of this material and point out once again the theoretical and practical importance of the studied problem.