A psycho-economics analysis of a scientific organization and management implications: the Italian Electronics Institute "G. Ferraris"

Nowadays, a very little attention has been dedicated to the field of job satisfaction (JS) and organisational commitment (OC) analysis in public research institutions. This work, run in the Italian National Electronics Institute (Istituto elettrotecnico nazionale) "Galileo Ferraris" located in Turin (North west Italy), investigates the relationships and links between JS, OC and R&D performance. Methodologies applied are both interviews with the managers and a questionnaire based on QSO (Organisational Satisfaction Questionnaire: Cortese and Quaglino, 2000) and Meyer and Allen (1993) Organisational Commitment Original Scales. Results shows that JS has a good correlation with commitment and a low correlation with R&D performance: the first (JS) can be therefore considered as an intermediate variable. Moreover the research shows the elements to be considered to improve JS, OC and consequently R&D performance. Implications for the management and some future developments conclude this work.