A quality evaluation model for the design quality of online shopping websites
Year of publication: |
2013
|
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Authors: | Cebi, Selcuk |
Published in: |
Electronic commerce research and applications. - Amsterdam [u.a.] : Elsevier, ISSN 1567-4223, ZDB-ID 2539019-3. - Vol. 12.2013, 2, p. 124-135
|
Subject: | Choquet integral | DEMATEL | Design characteristics | Fuzzy sets | Website design | Quality | Website | Fuzzy-Set-Theorie | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Produktqualität | Product quality | Produktgestaltung | Product design | Electronic Commerce | E-commerce | Kundenzufriedenheit | Customer satisfaction |
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