A QUALITY POLICY FOR AMERICA
This paper describes Total Quality Management (TQM) and its benefits. It then outlines a three-point proposal for a national quality policy: (i) implementing TQM throughout the U.S. government, (ii) creating a set of nationally recognized certifications for employees' quality skills, (Hi) creating a set of nationally recognized supplier quality certifications. Copyright 1995 Western Economic Association International.
Year of publication: |
1995
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Authors: | LEVINE, DAVID I. ; HELPER, SUSAN |
Published in: |
Contemporary Economic Policy. - Western Economic Association International - WEAI, ISSN 1074-3529. - Vol. 13.1995, 2, p. 26-37
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Publisher: |
Western Economic Association International - WEAI |
Saved in:
freely available
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