A Rasch analysis of service performance in a tourism context
Year of publication: |
2022
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Authors: | Brush, Gregory J. ; Soutar, Geoffrey N. |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 139.2022, p. 338-353
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Subject: | Measurement invariance | Rasch analysis | Response behaviors | Scale development | Travel services | Dienstleistungsqualität | Service quality | Tourismuswirtschaft | Tourism industry | Kundenzufriedenheit | Customer satisfaction | Messung | Measurement | Tourismus | Tourism |
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