A sequential process from external stakeholder pressures to performance in services
Year of publication: |
2022
|
---|---|
Authors: | Shi, Yu ; Tsai, Kuen-hung |
Published in: |
Journal of service theory and practice. - Bingley : Emerald, ISSN 2055-6233, ZDB-ID 2807318-6. - Vol. 32.2022, 5, p. 589-619
|
Subject: | Environmental performance | Green creativity | Organizational learning | Stakeholder pressure | Sustainability | Stakeholder | Umweltmanagement | Environmental management | Lernende Organisation | Learning organization | Corporate Social Responsibility | Corporate social responsibility | Nachhaltige Entwicklung | Sustainable development | Kreativität | Creativity | Unternehmenserfolg | Firm performance | Performance-Messung | Performance measurement |
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