A service design perspective on the stakeholder engagement journey during B2B innovation : challenges and future research agenda
Year of publication: |
2021
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Authors: | Lievens, Annouk ; Blazevic, Vera |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 95.2021, p. 128-141
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Subject: | B2B innovation process | Innovation networks | Service design | Stakeholder engagement | Stakeholder engagement journey | Stakeholder | Innovation | Lieferantenmanagement | Supplier relationship management | Dienstleistungsinnovation | Service innovation | Kundenintegration | Customer integration | Innovationsmanagement | Innovation management | Unternehmensnetzwerk | Business network | Strategisches Management | Strategic management | B-to-B-Marketing | Business-to-business marketing |
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