A service practice approach : people, activities and information in highly collaborative knowledge-based service systems
Year of publication: |
2010
|
---|---|
Authors: | Kieliszewski, Cheryl A. ; Bailey, John H. ; Blomberg, Jeanette |
Published in: |
Handbook of service science ; [Vol. 1]. - New York, NY : Springer, ISBN 1-4419-1627-X. - 2010, p. 283-305
|
Subject: | Expertensystem | Expert system | Dienstleistung | Services |
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