A strategic framework for task automation in professional services
Year of publication: |
2021
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Authors: | Sampson, Scott |
Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 24.2021, 1, p. 122-140
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Subject: | artificial intelligence | empirical research | job design | professional services | service automation | service strategy | Automatisierung | Automation | Künstliche Intelligenz | Artificial intelligence | Freie Berufe | Professional services | Dienstleistung | Services | Unternehmensdienstleistung | Business services | Dienstleistungssektor | Service industry |
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