A "system dynamics-based balanced scorecard" to support strategic decision making : insights from a case study
Year of publication: |
2011
|
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Authors: | Barnabè, Federico |
Published in: |
The international journal of productivity and performance management : IJPPM. - Bingley : Emerald, ISSN 1741-0401, ZDB-ID 2135449-2. - Vol. 60.2011, 5, p. 446-473
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Subject: | Balanced Scorecard | Balanced scorecard | System Dynamics | System dynamics | Performance-Management | Performance management | Dienstleistungssektor | Service industry | Entscheidung | Decision |
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