A systematic method to design product-service systems using personalisation services based on experience evaluations
Year of publication: |
2019
|
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Authors: | Kim, Yong Se ; Hong, YeonKoo |
Published in: |
International journal of product development : IJPD. - Olney, Bucks : Inderscience Enterprises, ISSN 1477-9056, ZDB-ID 2164924-8. - Vol. 23.2019, 4, p. 353-386
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Subject: | experience design | experience evaluation | servitisation | product-service systems | personalised customisation service | Leistungsbündel | Bundling strategy | Produktgestaltung | Product design | Bewertung | Evaluation | Dienstleistungsqualität | Service quality | Experiment | Dienstleistung | Services |
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