A technique that links investor loyalty to customer loyalty : the emerging reality for financial markets
Year of publication: |
2004
|
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Authors: | Cassar, Alexander ; Diegelmann, Michael |
Published in: |
Handbuch Investor Relations. - Wiesbaden : Gabler, ISBN 978-3-409-12562-8. - 2004, p. 631-642
|
Subject: | Beziehungsmarketing | Relationship marketing | Finanzmarkt | Financial market | Kundenbindung | Customer retention |
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