A technology-people-integrated toolkit for retail care management during a crisis
Year of publication: |
2023
|
---|---|
Authors: | Priporas, Constantinos Vasilios ; Nagarajan, Durga Vellore ; Kamenidou, Irene |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 73.2023, p. 1-13
|
Subject: | Antecedents-decisions-outcomes | Covid-19 | Crisis | Retail care management | Technology-people-integrated toolkit | Coronavirus | Einzelhandel | Retail trade | Epidemie | Epidemic | Krisenmanagement | Crisis management |
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