A three-stage field service management model for effective post-sales service supply chain management
Stephen C. Shih
Year of publication: |
2007
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Authors: | Shih, Stephen C. |
Published in: |
International journal of manufacturing technology and management. - Milton Keynes [u.a.] : Inderscience Enterprises, ISSN 1368-2148, ZDB-ID 20374021. - Vol. 12.2007, 4, p. 384-404
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