A transformative service research perspective on caste-based discrimination in microcredit lending in India
Year of publication: |
2022
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Authors: | Meshram, Kanika ; Venkatraman, Rohan |
Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 36.2022, 7, p. 964-976
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Subject: | Caste-based discrimination | Microfinance institutions | Service orientation | Statistical discrimination | Transformative service research | Mikrofinanzierung | Microfinance | Indien | India | Diskriminierung | Discrimination | Dienstleistungssektor | Service industry |
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