Achieving breakthrough performance improvement: results of implementing a fit‐for‐purpose total management system
Year of publication: |
2002
|
---|---|
Authors: | Chan, Y.K. ; Gaffney, P. ; Neailey, K. ; Ip, W.H. |
Published in: |
The TQM Magazine. - MCB UP Ltd, ISSN 1758-6887, ZDB-ID 2024492-7. - Vol. 14.2002, 5, p. 293-296
|
Publisher: |
MCB UP Ltd |
Subject: | Total quality management | Performance improvement | Balanced scorecard |
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