Achieving business excellence through workplace conflict resolution : using emotional intelligence as an effective tool
Mohit Kumar, Kuldeep Singh, Vijayshri Tewari and Madhvendra Misra
| Year of publication: |
2021
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|---|---|
| Authors: | Kumar, Mohit ; Singh, Kuldeep ; Tewari, Vijayshri ; Misra, Madhvendra |
| Published in: |
International journal of business excellence : IJBEX. - Genève [u.a.] : Inderscience Enterprises, ISSN 1756-0055, ZDB-ID 2471986-9. - Vol. 24.2021, 4, p. 541-556
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| Subject: | business excellence | emotions | emotional intelligence | EI | conflict resolution | Emotion | Intelligenz | Intelligence | Betrieblicher Konflikt | Workplace conflict | Konfliktregelung | Dispute settlement |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJBEX.2021.117650 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012669028