Achieving competitive advantage through Lean thinking

This opinion piece describes the basic components of a Lean Banking System and how it can help drive performance improvement. Also, the article discusses the importance of metrics and the importance of considering Lean Principles when outsourcing specific processes.

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Year of publication:	2006
Authors:	Bertels, Thomas ; Appiotti, Massimo
Published in:	Journal of Financial Transformation. - Capco Institute. - Vol. 18.2006, p. 101-104
Publisher:	Capco Institute
Subject:	lean \| lean banking \| six sigma \| process excellence \| OpEx \| Financial Services \| Productivity \| outsourcing \| metrics \| process improvement

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Type of publication:	Article
Classification:	L23 - Organization of Production
Source:	RePEc - Research Papers in Economics

Persistent link: https://www.econbiz.de/10004998388