Achieving person-centred health systems : evidence, strategies and challenges

The person at the centre of health systems : an introduction -- Person-centredness : exploring its evolution and meaning in the health system context -- Person-centred health systems : strategies, drivers and impacts -- Achieving person-centred health systems : levers and strategies -- Community participation in health systems development -- Patient and public involvement in research -- Listening to People : measuring views, experiences and perceptions -- Choosing providers -- Choosing payers : can insurance competition strengthen person-centred care? -- The service user as manager of care : the role of direct payments and personal budgets -- Choosing treatments and the role of shared decision-making -- The person at the centre? : the role of self-management and self-management support -- Patients' rights : from recognition to implementation.