Adaptive to customers : the roles of learning climate and customer knowledge
Year of publication: |
2013
|
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Authors: | Wang, Mei-ling |
Published in: |
Human systems management : HSM. - Amsterdam [u.a.] : IOS Press, ISSN 0167-2533, ZDB-ID 863939-5. - Vol. 32.2013, 3, p. 171-180
|
Subject: | Learning climate | customer knowledge | adaptive selling behaviors | hierarchical linear modeling | Beziehungsmarketing | Relationship marketing | Lernprozess | Learning process | Klimawandel | Climate change | Wissenstransfer | Knowledge transfer | Konsumentenverhalten | Consumer behaviour | Lernen | Learning | Verkaufspersonal | Salespeople | Lernende Organisation | Learning organization | Wissensmanagement | Knowledge management |
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